Press Release
AUSTIN – As Texans take precautions against exposure to Coronavirus (COVID-19) and prepare for the possibility of self-quarantine if affected, Attorney General Ken Paxton warned that state law prohibits price gouging in the wake of a declared disaster. Governor Greg Abbott today issued a statewide disaster declaration.
AUSTIN – As Texans take precautions against exposure to Coronavirus (COVID-19) and prepare for the possibility of self-quarantine if affected, Attorney General Ken Paxton warned that state law prohibits price gouging in the wake of a declared disaster. Governor Greg Abbott today issued a statewide disaster declaration.
“Any person or business selling goods must be aware that they are prohibited by law from engaging in price gouging if they unreasonably raise the cost of necessary supplies at any point during a declared disaster,” said Attorney General Paxton. “My office will work aggressively to prevent disaster scams and stands ready to prosecute any price-gouger who takes advantage of those taking precautions and looking for safety and supplies.”
In addition to price gouging and deceptive trade practices, cyber scams have been reported. Cyber actors may send emails with dangerous attachments or fraudulent website links intended to deceive citizens into revealing sensitive information or donating to false charities. Any social media posts or email with a Coronavirus (COVID-19) subject line, attachment or hyperlink should be treated with caution. The U.S. Department of Homeland Security issued these precautions:
- Avoid clicking on links in unsolicited emails and be wary of email attachments.
- Use trusted sources – such as legitimate, government websites – for up-to-date, fact-based information about COVID-19.
- Do not reveal personal or financial information in email, and do not respond to email solicitations for this information.
- Verify a charity’s authenticity before making donations.
Texans who believe they have encountered pricegouging should call the Office of the Attorney General’s toll-free complaint line at (800) 621-0508 or file a complaint online at: www.texasattorneygeneral.gov/consumer-protection.
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